Privacy policy

Privacy Policy

This Privacy Policy describes how SILVER9 LLC (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website www.silvereats.com (the “Site”).

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device and your interaction with the Site. We also collect necessary details to process your purchases and offer customer support. "Personal Information" refers to data that can identify an individual.

Device Information

  • Purpose of collection: To ensure the Site loads properly and to perform analytics to improve performance.

  • Source: Automatically collected via cookies, log files, tags, web beacons, or pixels.

  • Information collected: Web browser type, IP address, time zone, cookies, pages visited, search terms, and interactions.

  • Disclosure: Shared with service providers like Shopify.

Order Information

  • Purpose of collection: To process your order, arrange delivery, issue invoices, handle payments, prevent fraud, and send updates or offers.

  • Source: Directly from you during the purchase process.

  • Information collected: Name, billing/shipping address, payment details, email, and phone number.

  • Disclosure: Shared with Shopify and other partners involved in fulfilling your order.

2. Minors

Our Site is not intended for individuals under the age of 18. If we become aware that we’ve collected personal data from a minor, we will delete it. Please contact us if you believe this has occurred.

3. Sharing Personal Information

We share your Personal Information with service providers to help us deliver our services:

  • Shopify hosts our online store. You can read their privacy practices here.

  • We may disclose your information to comply with legal obligations or protect our rights.

4. Behavioral Advertising

We use your Personal Information to provide you with relevant advertising and marketing.

  • We use Google Analytics to understand how users interact with our Site. Google Privacy Policy, Opt-out.

  • We may also use Shopify Audiences and advertising platforms like Facebook, Google, and Bing to reach potential customers.

Opt-out of targeted advertising:

5. Using Personal Information

We use your Personal Information to:

  • Provide products and services

  • Process transactions

  • Fulfill orders

  • Offer customer support

  • Send marketing and updates

6. Lawful Basis (For EEA Residents)

If you are in the European Economic Area (EEA), we process your data under these lawful bases:

  • Your consent

  • Contract fulfillment

  • Legal obligations

  • Legitimate interests

  • Public interest

  • Vital interests

7. Retention

We retain your Personal Information as long as necessary for the purposes stated in this policy unless you request deletion. Contact us to request data removal.

8. Automated Decision-Making

Shopify may use limited automated decision-making to prevent fraud, including:

  • Temporary IP blacklisting after failed login attempts

  • Temporary card blacklisting for flagged transactions

9. Your Rights

For EEA Residents:

You have the right to access, correct, update, or request deletion of your Personal Information. To exercise your rights, contact us at info@silvereats.com.

For California Residents (CCPA):

You have the right to:

  • Know what personal information we collect

  • Request deletion or correction

  • Opt out of the sale of your personal data
    You may also appoint an authorized agent to act on your behalf.

10. Cookies

We use cookies to enhance your experience. These include:

  • Essential cookies for site functionality

  • Analytics cookies (e.g., Google Analytics)

  • Marketing cookies for personalized advertising

You can manage or disable cookies via your browser settings. Learn more at www.allaboutcookies.org.

11. Do Not Track

We do not respond to "Do Not Track" signals from browsers, as there is no consistent standard for compliance.

12. Changes

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with an updated "Effective Date."

Contact Us
If you have questions about this policy or your data, contact us at:

SILVER9 LLC
📍 300 Creek View Rd, Ste 209, Newark, DE 19711
📧 info@silvereats.com
📞 +1 (713) 912-1798